Failure of realtime updates
Incident Report for Flow
Traffic volume and thus platform stability have returned to normal. If you continue to experience connectivity issues with Flow, please contact support, or try refreshing/restarting your applications.
Posted Jan 21, 2020 - 12:52 PST
Service stability has returned to normal. We are continuing to monitor closely to ensure it continues to be so.
Posted Jan 21, 2020 - 12:20 PST
Configuration changes have been deployed which should mitigate the issues causing downtime. We are closely monitoring the situation, but service stability is improving.
Posted Jan 21, 2020 - 12:10 PST
An extreme amount of traffic is taxing our infrastructure. We are working to mitigate and absorb the excess load.
Posted Jan 21, 2020 - 11:00 PST
We are continuing to investigate this issue.
Posted Jan 21, 2020 - 10:19 PST
We are currently experiencing failures in our real-time infrastructure that has taken down Flow Chat and live data updates across all applications. Our team is investigating the cause.
Posted Jan 21, 2020 - 10:05 PST
This incident affected: Apps, Messaging, Notifications, and Emails.