Chat & real-time notifications connectivity issues

Incident Report for Flow

Resolved

This incident has been resolved.

Posted Sep 13, 2018 - 15:31 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 13, 2018 - 15:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2018 - 15:28 PDT

Identified

A regular security update has caused a temporary issue with our chat & real-time notifications infrastructure. Rest assured we're actively working to mitigate this issue.

Posted Sep 13, 2018 - 15:16 PDT

This incident affected: Messaging, Notifications, and Emails.